Returns & Exchanges
At Titan Fitness, we stand by the quality of our equipment and offer a 30-day return window for products in their original packaging to ensure your home gym meets your performance standards. We strive to make the process as seamless as possible so you can get back to your training without delay.
Initiate Your Request
Log into your account portal or visit our Returns Center with your order number and zip code to start the process.
Prepare the Equipment
Disassemble the item if necessary and place it back in its original heavy-duty packaging to prevent damage during transit.
Affix the Shipping Label
Download and print the prepaid shipping label provided by our team and securely attach it to the outside of your package.
Receive Your Refund
Once our warehouse inspects the returned gear, we will issue a refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing